Our Ethics and Values

Commitment to Integrity and Ethical Standards

At Brand Protection Services Pvt. Ltd., we pride ourselves on maintaining the highest standards of investigation and risk mitigation. Our approach is grounded in a zero-tolerance policy towards non-compliance, ensuring that we adhere to robust, ethically sound processes and rigorous checks at every step. We understand that we are an extension of our clients’ teams, and as such, our actions directly reflect on their reputation. Over the years, we have earned a distinguished reputation by consistently delivering high-quality services and forming lasting relationships with the clients we serve.

Our team is at the heart of our operations. We recognize that our success is driven by the integrity and expertise of our people. As such, we ensure that only individuals with a proven, clean track record are entrusted with our projects. We foster an environment where ethical conduct is ingrained in every action, from investigation to enforcement.

Ethical Environment & Compliance

We are fully committed to conducting all operations in compliance with applicable laws and regulations. In addition to adhering to the highest ethical standards, we strictly follow client-specific policies and local and international regulatory frameworks. This ensures we maintain confidentiality and uphold the privacy of our clients and partners. Confidentiality is paramount in anti-counterfeit and risk mitigation projects, and we guarantee that all investigations, reports, and recommendations are handled with the utmost discretion and security.

Our employees, consultants, and advisors are fully compliant with all relevant anti-bribery and anti-corruption legislation, including:

  • Prevention of Corruption Act, India
  • Prevention of Money Laundering Act, India
  • Central Vigilance Commission Act, India
  • Lok Ayukta Acts, India
  • The U.K. Bribery Act
  • The U.S. Foreign Corrupt Practices Act (“FCPA”)
  • Any other relevant local anti-bribery or anti-corruption laws applicable in the jurisdictions where we operate.

We maintain a zero-tolerance stance towards corruption and unethical behavior, ensuring that all our operations align with global standards of integrity and transparency.

Employee Code of Conduct and Ethical Standards

At Brand Protection Services Pvt. Ltd., we are committed to upholding the highest standards of integrity, professionalism, and ethical conduct. Our employees are expected to adhere to these principles to ensure that our operations reflect the trust and responsibility placed in us by our clients. The following guidelines outline the core values that govern our work:

  1. Commitment to Client Contracts
    Every employee shall honor the terms of the client’s contract, ensuring that all duties are carried out ethically and within the legal framework. Our commitment to fulfilling client expectations is paramount.
  2. Confidentiality and Information Security
    Employees are entrusted with sensitive client information, and as such, they must take all necessary precautions to maintain confidentiality. Unauthorized disclosure of information is strictly prohibited, and we take every measure to safeguard the privacy and security of client data.
  3. Adherence to Legal and Professional Standards
    Employees are expected to conduct investigations in full compliance with the laws of the operating country, adhering to both moral and professional standards. We prioritize ethical conduct in all our actions and operations.
  4. Avoidance of Unlawful Practices
    Employees must refrain from engaging in any illegal activities, including wiretapping or unauthorized surveillance, especially in countries where such actions are prohibited. We maintain a strict stance against any form of unlawful conduct during investigations.
  5. Cooperation with Law Enforcement and Authorities
    We believe in transparent and cooperative relationships with enforcement bodies and relevant governmental authorities. Employees shall fully cooperate with these entities as required by law, contributing to the integrity and success of enforcement efforts.
  6. Honesty and Accuracy in Reporting
    Employees are required to submit accurate, truthful, and clear reports to clients. Concealing facts or providing exaggerated or misleading information is strictly prohibited. Our commitment to transparency ensures that clients receive honest, detailed accounts of our findings.
  7. Upholding Reputation and Integrity
    Employees must preserve the reputation and integrity of both the investigation process and the company. Their actions should always reflect the high ethical standards expected of them, maintaining professionalism at all times.
  8. Ethical Use of Information
    Information gathered during investigations is strictly for the benefit of the client. Employees are prohibited from using or disseminating this information for personal gain or in a manner that undermines the client’s interests.
  9. Transparency in Costs and Charges
    Employees must provide accurate descriptions of costs and charges for any activities performed during an investigation. All financial matters should be clearly documented and communicated to ensure client satisfaction and trust.
  10. Client Consultation Before Action
    Employees are expected to consult with the client prior to taking any significant action in the field. This ensures alignment with the client’s objectives and that all steps taken are in the best interest of the client’s brand protection.

These ethical standards form the foundation of Brand Protection Services Pvt. Ltd.’s operations. We are dedicated to maintaining the highest levels of professional conduct and integrity in everything we do. By adhering to these principles, our employees contribute to our mission of delivering exceptional anti-counterfeiting solutions while safeguarding both client interests and their reputation.